French version HERE.
After placing your order you will receive a confirmation email detailing the ordered items and your shipping information. Please double-check these and contact us promptly in case of mistake. If you didn't receive the confirmation email within 24 hours, please check your spam folder before contacting us.
All orders are packaged by ourselves in our little office in Paris.
We try our best to process all orders within 2 business days of receipt but it can take longer during peak periods (holiday seasons, sales, etc...).
You'll receive a confirmation email once your order has shipped out.
Delivery can take longer during peak periods or if your parcel is being checked by customs. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
!!! LATIN AMERICA* + SOUTH AFRICA !!!
Please note that because of postal services in these countries being very hard to work with, we cannot guarantee that you’ll be able to track your parcel or will get it in the estimated delivery time. However, to avoid any further trouble, all orders ship with an insurance (hence the expensive price for South Africa) and your signature is required upon delivery.
If postal services screw up, we should be able to make it right in a way or another, but please be patient and understanding.
*Includes Argentina, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Suriname, Uruguay, and Venezuela.